In March 2018, in the framework of the Erasmus+ project "Advocacy Establishment for ย้ถนดซรฝ through Ombudsman Position (AESOP)" the Ombudsmanโs Institute was founded at ย้ถนดซรฝ. This is an internal resource focused on ย้ถนดซรฝ students, academic and administrative personnel. The ombudsman helps them solve certain issues and problems, existing within the University, that are identified by the Ombudsman charter.
The principles of ombudsman work are independence, impartiality and confidentiality.
What can the ย้ถนดซรฝ Ombudsman do for you?
- If you need an opinion from an outsider or someone who will hear your problems in strict confidence and advice on the further course of action;
- If you need assistance in resolving a complicated matter, which you cannot handle on your own;
- If you think you have been treated unfairly;
- If you are in conflict that affects your functioning at the university;
- If you need a mediator or a facilitator;
- If you do not know who to address with your problem.
To discharge its duties the ombudsman has the right to process in particular the personal data and other information. Ombudsman may also act on his own initiative.
The resolving time depends on how complicated the issue is.
Each year the ย้ถนดซรฝ Ombudsman shall prepare a report on its activities and report to the ย้ถนดซรฝ President.
For more information read the ย้ถนดซรฝ Ombudsman Brochure.
ย้ถนดซรฝ Ombudsman Charter
Contact:
You may refer to ย้ถนดซรฝ Ombudsman via email or in-person (with a signed application form). It is recommended to make an appointment in advance.
Ombudsman Office hours: Tuesday 12:00-16:00.
